Are the shoes authentic Converse products?

Yes. All Nima sneakers are authentic Converse products purchased from an official retailer.
They are then artistically modified through industrial embroidery and applied to the shoe using professional machinery by Nima.

Are you affiliated with Converse?

No. Nima is not affiliated with, endorsed by, or in partnership with Converse.
All products are independent artistic modifications.

Is each pair unique?

Yes. Because the embroidery and application are done using industrial machinery and hand‑finished detailing, each pair may have small, beautiful variations that make it truly one‑of‑a‑kind.

How do I care for my Nima sneakers?

Cleaning
  • Cleaning
  • Dry brushing: Use a very soft brush (such as a soft toothbrush) to remove dust or dry dirt.
  • Spot cleaning: Mix a small amount of water with mild soap.
  • Application: Dip a cotton swab or soft cloth into the solution, squeeze out excess water, and gently dab the area. Avoid scrubbing the embroidery.
  • Rinse: Wipe the area with a clean, slightly damp cloth to remove soap residue.
  • Drying: Let the shoes air‑dry naturally, away from heat or direct sunlight.
Avoid
  • Machine washing
  • Soaking in water
  • Harsh cleaning products
  • Bleach or strong detergents
  • Rough sponges
  • Scrubbing the embroidery
  • Prolonged sun exposure
For longer durability
  • Store in a cool, dry place
  • Use tissue paper or a shoe tree to maintain shape
  • Avoid rough surfaces that may catch or pull the threads
  • If a thread loosens, do not pull it — carefully trim the end
Can I order a custom design?

No. The available designs are the ones offered by Nima.

How long does it take to prepare my order?

Since each pair is created using both machinery and hand‑crafted detailing, the preparation time is typically 7–10 business days. During high‑demand periods, it may take slightly longer.

Do you ship internationally?

Yes. We ship worldwide using reliable courier services. International shipping costs are calculated automatically at checkout.

Can I return a product or cancel a purchase?

Yes, under specific conditions:

  • Returns are accepted only for unused products
  • Items must be returned within 14 days
  • Exchanges may be limited due to the handmade nature of the products

For full details, please see our Shipping & Returns page.


How to Cancel a Purchase

To exercise the right of withdrawal, the customer must explicitly notify Nima of their decision. Simply returning the product is not sufficient.

A withdrawal statement ( withdrawal from ) must be submitted. Nima will confirm receipt of the withdrawal statement as soon as it is received.

Nima bears no responsibility if the withdrawal statement is not received due to incorrect contact details provided by the customer. If the customer does not receive confirmation, they must notify Nima immediately.

How can I contact you?

You can reach us via Instagram or email through the contact form. We always respond as quickly as possible.